Staying Safe Online

Browse This Site Safely

If you are in immediate danger, call Triple Zero (000).

For your safety, this website includes a Quick Exit button at the top Right-hand corner of the screen. Clicking it will take you immediately to a neutral website , and the button stays visible on every page. However, please note:
The Quick Exit button does not clear your browser history. Anyone with access to your device may still be able to see that you visited this site.

How to Browse Safely

It is important to make sure you are safe while using the internet. When you do an internet search or visit a webpage, your web browser keeps a history of this online activity. Examples of browsers include Google Chrome, Microsoft Edge, or Safari. The browser history makes it easier for you to return to a website you have looked at before. It also means other people can see which sites you have visited.

You can delete your browsing history by going into your browser’s settings. Find out how to clear your history on:

Within your browser’s settings, you can also choose to browse in ‘Private’ or ‘Incognito’ mode. This means that your browser won’t save your browsing history, cookies, or site data. Learn about incognito mode.

AOD Wellbeing & Support Resources

A group of people sitting around in a circle holding hands.

This page brings together trusted resources to support individuals, families, and communities impacted by alcohol and other drugs.


You’ll find helpful links, programs, and practical tools focused on harm minimisation, education, and wellbeing.


Whether you’re looking for information, support services, or ways to start a conversation, you’re in the right place.

You're Not Alone on This Journey

Find the Support Service you Need

If you or someone you care about is navigating alcohol and other drug challenges, support is available. You don’t have to go it alone.

Not sure where you are on your journey?
You’re not alone. This short video shares real stories from real people who’ve faced addiction challenges and found strength in reaching out.

Their honesty might help you take the next step or simply feel seen. 

Video: Time to Rethink Addiction

 

HARM MINIMISATION

Harm minimisation can be a confronting or misunderstood concept, especially for families or individuals navigating alcohol or drug use. But it is not about enabling use. It is about compassion, safety, and reducing harm for people who might not be ready or able to stop just yet.

Whether someone is working toward change, feeling unsure about what comes next, or has tried many times before, harm minimisation offers real, evidence-based ways to stay safer, live better, and remain connected to support.

What is Harm Minimisation?

Harm minimisation is a public health approach that focuses on reducing the negative health, social, and legal impacts of alcohol and other drug use. It supports people to make safer and more informed decisions without requiring immediate abstinence.

Key strategies include:

  • Needle and syringe programs
  • Medically supervised injecting centres
  • Naloxone access and overdose education
  • Safer drinking guidelines and peer support
  • Pharmacotherapy options like methadone or buprenorphine
  • Pill testing services at festivals and events to reduce risk of overdose or contaminated substances

Why it Matters

For many, harm minimisation is the first step toward recovery. For others, it is a way to stay alive, stay connected, and maintain dignity through challenging times.

Real Stories, Real Strategies: Understanding Harm Minimisation

These short videos explore what harm minimisation looks like in real life from the voices of people with lived experience, frontline workers, and community advocates.

1. Harm Minimisation in Practice

This introductory video explains the principles of harm minimisation and how strategies are used across Australia to reduce the risks of alcohol and drug use. After the overview, you’ll hear from people with lived experience and those working in the field, sharing what support really means in practice.

Watch: Understanding Harm Minimisation in Australia

2. Supporting Young People Through Harm Minimisation

This youth-focused video is designed for parents, caregivers, and professionals. It explores how harm minimisation strategies can help support young people, reduce risk, and encourage safer decision-making even when they’re experimenting with alcohol or other drugs, or not yet ready to stop using.

Watch: Helping Young People Make Safer Choices

 

Family Support & Parenting Programs

When a young person or family member is impacted by alcohol or other drug use, it affects everyone around them. Families often carry the emotional weight, uncertainty, and stress that come with trying to support a loved one, while needing support themselves.

These programs are designed to help parents and caregivers:

  • Strengthen communication and connection
  • Set healthy boundaries
  • Build resilience and confidence in their role
  • Reduce harm and risk factors in the family environment

Whether you’re navigating a crisis or working toward long-term change, support is available for the whole family.

Crisis Support

If you or someone else is in immediate danger, please call Triple Zero (000).

For all other urgent mental health or wellbeing concerns, the following crisis services offer free, confidential support.

Lifeline

Phone: 13 11 14

Help Starts Here

Beyond Blue

Phone: 1300 224 636 or

Connect with a Crisis Counsellor on Line

Nurse on Call

Phone: 1300 60 60 24

Sane

Phone: 1800 187 263

Kids Help Line

Phone: 1800 551 800

Headspace (Age 12-25)

Phone: 1800 650 890

Gay & Lesbian Switch Board

Phone: 1800 184 527

Gamblers Line

Phone: 1800 262 376

OCD & Anxiety Helpline

Phone: 1300 269 438

Mensline

Phone: 1300 789 978

Bush Support Line

Phone: 1800 805 391

Suicide Call Back

Phone: 1300 659 467

Australia-Wide Services

Alcohol and Drug Foundation

Australian and Drug Information Service (ADIS): 24/7 support and referral.

Visit the ADIS Website

Family Drug Support (FDS)

24/7 Support for families affected by AOD use.

Phone: 1300 368 186

Website: Explore the Family Drug Support Site Here

Turning Point 

Offers resources and online support for families

Website: Explore the Turning Point Site Here

Direct Line

Telephone and Online Support Services: 24/7 support.

Phone: 1800 888 256

Contact Direct Line for Confidential Support 

Yarning Safe ‘N’ Strong

Yarning SafeNStrong (YSNS) is 24/7 phone support service available for Aboriginal and Torres Strait Islander Peoples who want to have a yarn about their social, emotional or cultural wellbeing.

Phone: 1800 959 563

Visit the YSNS Website if You’d Like to Have a Yarn

13 YARN

13YARN is a 24/7 national crisis support line for Aboriginal and Torres Strait Islander Peoples who are feeling overwhelmed, stressed, or having a tough time.

It’s a safe space to yarn with a trained Aboriginal or Torres Strait Islander crisis supporter who will listen without judgement.

Visit the 13YARN Website for Support or to Have a Yarn

QLife

QLife is a free and confidential peer support service for LGBTQI+ people across Australia. You can talk to trained LGBTQIA+ peer supporters about anything, including mental health, alcohol and other drug use, relationships, identity, or just how you’re feeling.

Available everyday from 3pm to midnight (AEST)

Phone: 1800 194 527

Visit QLife for Peer Support and Chat

Rainbow Door

Rainbow Door is a free, Australia-wide support and referral service for LGBTQIA+  people, their families, and carers. While not AOD specific, they can help connect you with safe, inclusive alcohol and other drug services, especially if you’re not sure where to start. 

Phone: 1800 729 367

Visit Rainbow Door for Support and Referrals

State-by-State Services

Select your State or Territory

Australian Capital Territory (ACT)

Directions Health Services

Support for families and carers.

Phone: (02) 6132 4800

Website: Explore the Directions Health Site Here

New South Wales (NSW)

Your Room (NSW Health)

Resources and support for families via health services.

Phone: ADIS NSW: 1800 250 015 (24/7)

Website: Explore the Your Room Site Here

Northern Territory (NT)

Amity Community Services

Offers family education and support.

Phone: 1800 684 372

Website: Explore the Amity Site Here

South Australia (SA)

Drug and Alcohol Services South Australia (DASSA)

Family programs and counselling support.

Phone: 1300 131 340

Website:Explore the DASA Site Here

Queensland (QLD)

ADIS 24/7 Alcohol and Drug Support

Offers support and referrals for families.

Phone: 1800 177 833

Website: Explore the ADIS Health Site Here

Tasmania (TAS)

Anglicare

Offers a wide range of alcohol and other drug support services across the state, including counselling, withdrawal support, and family programs.

Phone: 1800 161 266

Website: Explore the Anglicare Site Here

Victoria (VIC)

Self Help Addiction Resource Centre (SHARC)

Peer-led family support programs.

Phone: 1300 660 068

Website: Explore the Sharc Site Here

Western Australia (WA)

Parent and Family Drug Support Line

24/7 helpline specifically for families.

Phone: 1800 653 203

Website: Explore the Parent & Family Drug Support Line Site Here

 

Life & Social Skills Support Services

When young people are ready to build confidence, set goals, and make positive changes, life skills programs can provide valuable tools and support. These services help strengthen communication, decision-making, and personal development, key skills for navigating life without reliance on substances.

In Australia, “youth” typically refers to individuals aged 12 to 25, so these services are available to a wider age group than many expect.

State-by-State Services

Victoria (VIC)

Youth Projects

Holistic support for young people, including health, housing, and life skills.

Phone: HQ: (03) 9304 9100 / The Living Room: (03) 9945 2100

Website: Explore Youth Projects Site Here

New South Wales (NSW)

Youth Off The Streets

Support for vulnerable youth, including education, employment, and life skills programs.

Phone: (02) 9330 3500

Website: Explore Youth Off the Streets Site Here

Queensland (QLD)

Life Skills Queensland

Programs that develop practical life skills and resilience in young people.

Phone: Matt Hodgson: 0421 184 418 / Brittany Hodgson: 0401 388 978

Website: Explore Life Skills QLD Site Here

South Australia (SA)

Uniting-Together We Can

Youth services supporting personal development, mental health, and life skills.

Phone: 1300 555 727

Website: Explore the Uniting Community Services Site Here

Western Australia (WA)

Youth Development Programs – Department of Communities

Programs focused on youth leadership, wellbeing, and community participation.

Website: Explore Youth Development Programs WA

Tasmania

Youth Futures Life Skills Programs

Practical programs to help young people prepare for independent living and employment.

Phone (03) 6331 6622

Website:Explore Youth Futures Life Skills Programs

Australian Capital City (ACT)

Youth Support Services-Healthy Schools Network ACT

This service connects young people and families with wellbeing and support programs, including mental health, social connection and life skills initiatives delivered in schools and through community services.

Website: Explore the Healthy Schools Network Site Here

Northern Territory

Anglicare NT Youth Services

Anglicare NT provides programs for young people across the NT, including case management, life skills, and transitional support.

Phone: (08) 8985 0000

Website: Explore the Anglicare NT Site Here

Building Resilience in a Complex World

In this short video, a young person shares the everyday challenges many youth face, from pressure and stress to uncertainty about the future. It explores how building resilience can help young people navigate life’s complexities with confidence and clarity.

Video: What Teenagers Need to Know About Resilience

Drug Fact Sheets & Resources for Parents

Understanding what your child or loved one might be using can feel overwhelming. These trusted Australian websites offer clear, evidence-based information about alcohol and other drugs, including their effects, risks, and how to start supportive conversations.

Whether you’re looking to learn about a specific substance or want guidance on how to help, these resources are a good place to start.

Positive Choices

A government-funded site with fact sheets, videos, and culturally inclusive resources tailored for schools, parents, and young people. Includes information on cannabis, alcohol, MDMA, vaping, and more.

Website: Explore the Positive Choices Site Here

Alcohol and Drug Foundation (ADF)

One of Australia’s most trusted sources on alcohol and drug information. Their detailed Drug Facts pages include effects, risks, slang names, legal status, and harm reduction strategies. Parent-specific resources are also available.

Website: Explore the ADF Site Here

Drug Aware (WA Government)

A youth-friendly and straight-talking site covering a wide range of substances. Offers simple explanations and practical advice, ideal for quick reference.

Website: Explore the Drug Aware Site Here

ReachOut Parents

Provides advice for parents and carers on how to support young people, including tips on managing conversations about drug use, mental health, and wellbeing.

Website: Explore the ReachOut Site Here

Cracks in the Ice (Ice & Methamphetamine Specific)

A national initiative focused on methamphetamine (“ice”). Includes downloadable fact sheets, videos, and guides for families, health professionals, and communities.

Website: Explore the Cracks in the Ice Site Here

Understanding Synthetic Drugs

Mental Health Impact of Synthetic Drugs

Because synthetic drugs are often made with unknown and changing chemical ingredients, the mental health impacts can be serious, leading to anxiety, panic, paranoia, and more. These risks are even higher for young people, whose brains are still developing.

What Are Synthetic Drugs?

Synthetic drugs, sometimes called designer drugs or novel psychoactive substances (NPS), are man-made chemicals that try to mimic the effects of other drugs like cannabis, ecstasy, or LSD. Because they’re constantly changing, they can be unpredictable and dangerous.

For parents, carers, and families, it’s important to have access to clear, reliable information. Below are trusted Australian resources to help you better understand synthetic drugs, their effects, and how to support someone who may be using them.

Some synthetic drugs may sound harmless, even playful, but they can be extremely dangerous. Here are a few examples that parents and carers should know about:

  • Meow Meow (Mephedrone): A synthetic stimulant related to cathinones, often compared to ecstasy or cocaine. It can cause hallucinations, paranoia, and severe agitation.
  • NBOMe: A highly potent hallucinogen often mistaken for LSD. Can cause intense trips, seizures, and even death in small amounts.
  • Flakka (α-PVP): A powerful stimulant known for causing extreme paranoia, aggression, and bizarre behaviour.
  • Spice / K2: Synthetic cannabis that can be far more potent than natural cannabis and is linked to psychosis, vomiting, and heart problems.
  • Bath Salts: Not the kind for the bathtub, this term refers to synthetic cathinones that can trigger violent outbursts, hallucinations, and suicidal thoughts.
  • Plant Food: A vague street name that often refers to synthetic cathinones (similar to “Bath Salts”).
  • Monkey Dust: (also known as MDPV): Can cause hallucinations, paranoia, and extreme agitation.
  • Gravel: A synthetic stimulant mix, known to cause violent behaviour, confusion, and health complications.

These substances are often sold under misleading or deceptive names and packaging, making it harder to identify what someone is using.

What Are Cathinones?

Cathinones are a class of stimulant drugs chemically related to amphetamines. While naturally found in the khat plant, synthetic versions are made in labs and can have much stronger and more dangerous effects.

The Ever-Changing Landscape of Synthetic Drugs

There are currently over 1,200 known synthetic psychoactive substances circulating globally, and new ones are being developed all the time. These substances are often designed to evade detection and can vary widely in strength, ingredients, and effects.

Because of this, synthetic drugs can be:

  • Unpredictable: even a small amount can have intense or dangerous effects.
  • Difficult to regulate: they’re often marketed under misleading names or packaging.
  • Hard to detect: routine drug tests may not pick them up.

This makes it even more important for parents and carers to stay informed, be alert to changes in behaviour, and know where to go for accurate, up-to-date information.

Where to Find Help and Information About Synthetic Drugs

Alcohol and Drug Foundation (ADF)

ADF offers comprehensive fact sheets on a range of synthetic substances, including risks, slang names, and harm minimisation strategies.

Website: Drug Facts on Synthetic Cannabis

Website: All Drug Facts

Positive Choices

Designed for families, schools, and young people, Positive Choices explains what synthetic drugs are, why they’re risky, and how to start helpful conversations about Alcohol.

Website: Get Informed Stay Smart Stay Safe

Drug Aware

Covers a range of synthetic drugs (also known as new psychoactive substances), their risks, and how they differ from traditional illicit drugs. A valuable and trusted source for Australian-based education.

Website: Know What You’re Getting into

 

You're Not Alone; Help is Available.
Explore the Support Services Below

Additional Support Services

Explore a range of trusted services covering mental health, general health, public dental care, and national support directories. Whether you’re looking for emotional support, medical advice, or practical help, these Australia-wide resources can guide you to the right support at the right time.

Healthdirect Australia

A government-backed resource providing trusted health information and advice.

Website: Explore the Healthdirect Site Here

Telehealth

Telehealth services allow you to access healthcare appointments remotely, including mental health support, general practitioners, and specialists.

Website: Explore the Telehealth Site Here

Find Local Help Fast with Ask Izzy

Ask Izzy is a free, anonymous service that connects people with over 450,000 local support services across Australia.
Whether you’re looking for help with:

  • Housing & homelessness
  • Mental health & counselling
  • Food & meals
  • Financial assistance
  • Family violence support
  • Drug & alcohol services
  • Legal help

Ask Izzy helps you find nearby services quickly, based on your location and needs.

Website: Explore the Ask Izzy Site Here

Australia Wide First Aid – Support Services Directory

Provides a national list of emergency and wellbeing support services for students and the general public.

Website: Explore the Australia First Aid Site Here

National Mental Health Commission

Find mental health support services, helplines, and recovery-oriented care.

Website: Explore the Mental Health Commission Site Here

Australian Institute of Health and Welfare-Crisis and Support

Provides links to national crisis lines and services across health, welfare, and housing.

Website: Explore the Aus. Institute of Health & Welfare Site Here

Beyond Blue-Helplines and Support Groups

Information on national helplines, peer groups, and services supporting mental wellbeing.

Website: Explore the Beyond Blue Site Here

Department of Health-Free Mental Health& Wellbeing Support

Learn about free services and resources available across Australia.

Website: Explore the Department of Health Site Here

NDIS-Disability Services

Outlines how NDIS works alongside other services to support people with disabilities.

Website: Explore the NDIS Government Services Site Here

Public Dental Services in Australia

Access to dental care is an important part of overall wellbeing. Public dental services are available in each Australian state and territory to provide affordable or free care to eligible individuals.

Explore the links below to find out what’s available in your area:

Victoria: Access to VIC Public Dental Care Services

New South Wales: Access to NSW Public Dental Care Services

Queensland: Access to QLD Public Dental Care Services

South Australia: Access to SA Public Dental Care Services

Western Australia: Access to WA Public Dental Care Services

Tasmania: Access to TAS Public Dental Care Services

Northern Territory: Access to NT Public Dental Care Services

Canberra: Access to ACT Public Dental Care Services

Real, Sustainable Change Needs a Team

Recovery doesn’t happen in isolation. When a person living with alcohol or other drug (AOD) use issues has a team around them and when families also have support, meaningful, lasting change becomes possible.

That’s why this page exists:
To help you find the support you need, when you need it.

Need help finding the right support?

If any of the links or phone numbers listed are no longer working, or if you’re looking for a specific service and can’t find it here, feel free to reach out via my contact page.

I’m happy to help point you in the right direction.

Acknowledgement of
Traditional Custodians

I acknowledge the Traditional Custodians of the lands, seas and skies where we walk, live and work, and of the many different nations across Australia.

I acknowledge the Bunurong people of the Kulin Nation, pay my respects to Elders past, present, and emerging, as the holders of the memories, the traditions, the culture and the spiritual wellbeing of the Aboriginal and Torres Strait Islander peoples across the nation.

I also acknowledge the Strengths, Resilience and Endurance of the Stolen Generations Survivors, and extend my respect to all First Nations People who might visit this site.